Privacy Policy
Last updated: September 11, 2026
1. Introduction
Your Home Care Consultant, LLC respects your privacy and is committed to protecting the personal information you provide through our website, consultation forms, email communications, SMS communications, and other interactions with our organization.
This Privacy Policy explains the types of information we may collect, how we use that information, how information may be shared, and the choices available to you.
2. Information We Collect
We may collect personal information that you voluntarily provide to us, including:
- Your name
- Email address
- Telephone or mobile phone number
- Business or agency name
- Information about the services you are interested in
- Consultation or appointment information
- Messages, questions, or other information submitted through website forms
- Information you provide during communications with us
We may also collect limited technical information related to your use of our website, including IP address, browser type, device information, operating system, referring pages, and website usage information.
This information may be used for website operation, security, fraud prevention, troubleshooting, analytics, and improving the user experience.
3. How We Use Your Information
Information collected through our website and communications may be used to:
- Respond to consultation or service inquiries
- Communicate with you regarding requested services
- Schedule, confirm, or manage consultations
- Provide customer service and support
- Provide requested consulting information
- Send service-related or administrative communications
- Send billing or payment-related communications where applicable
- Maintain records related to inquiries and our business relationship
- Improve our website, services, and business operations
- Protect against fraud, abuse, security threats, or unauthorized activity
- Comply with applicable legal and regulatory requirements
4. SMS and Mobile Information
If you provide your mobile telephone number and expressly opt in to receive SMS communications, Your Home Care Consultant may use that number to send text messages related to your interaction with our organization.
SMS communications may include consultation and appointment reminders, scheduling or rescheduling communications, service-related updates, requested consulting information, billing or payment-related notifications, administrative communications, and customer service or support messages.
Providing a telephone number by itself does not constitute consent to receive SMS communications.
SMS consent is voluntary and is not required to submit an inquiry, purchase services, or receive consulting services from Your Home Care Consultant.
5. Information Collected Through SMS
When you opt in to SMS communications, we may collect information associated with those communications, including:
- Your mobile telephone number
- Your name and identifying information you provide
- Message content and response history
- Date and time of messages
- Opt-in and opt-out information
We do not request sensitive personal information through SMS unless it is reasonably necessary for the communication and appropriate safeguards are in place.
6. How We Use SMS Information
Information collected through SMS communications may be used for:
- Communications related to requested consulting services
- Scheduling and appointment coordination
- Providing requested information
- Customer service and support
- Billing or administrative communications
- Internal recordkeeping
- Service and quality improvement
Message frequency may vary. Message and data rates may apply. You may reply STOP to opt out of SMS communications or HELP for assistance.
For additional information regarding SMS communications, please review our SMS Terms & Conditions .
7. Sharing of Information
We do not sell your personal information.
We do not sell, rent, or share your mobile information, including telephone numbers and SMS consent information, with third parties or affiliates for their marketing or promotional purposes.
We may share information with service providers that assist us with normal business operations, such as website hosting, email delivery, communications, technology, security, analytics, or other operational services.
These service providers may receive only the information reasonably necessary to perform services on our behalf and are expected to handle information appropriately.
We may also disclose information when required by law, legal process, court order, government request, or when reasonably necessary to protect our rights, users, business operations, or the security of our systems.
8. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, loss, misuse, or alteration.
However, no method of transmission over the internet, email, SMS, or electronic storage can be guaranteed to be completely secure.
9. Data Retention
We may retain submitted information for as long as reasonably necessary to respond to inquiries, provide requested services, maintain business and communication records, comply with legal obligations, resolve disputes, and protect our legitimate business interests.
Records relating to SMS consent or opt-out requests may be retained as necessary to document communication preferences and compliance.
10. Cookies and Website Technology
Our website may use cookies and similar technologies necessary for website operation, security, analytics, functionality, and user experience.
Cookies may collect information regarding how visitors interact with the website. You may control certain cookie behavior through your browser settings.
11. Third-Party Services and Links
Our website may use third-party service providers or contain links to websites operated by third parties.
Your Home Care Consultant is not responsible for the privacy practices, security, availability, or content of third-party websites or services that are not under our control.
12. Your Choices
You may contact us to request that we update or correct personal information you previously provided, subject to applicable legal and recordkeeping requirements.
If you have opted into SMS communications, you may opt out at any time by replying STOP to a text message from us.
Where supported, you may subsequently reply START to opt back into SMS communications.
13. Children's Privacy
Our website and consulting services are intended for business owners, administrators, professionals, and other adults. We do not knowingly collect personal information from children through our website.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, technology, business practices, or applicable requirements.
Changes will be posted on this page together with an updated revision date.
15. Contact Us
If you have questions about this Privacy Policy, SMS privacy, or how your personal information is handled, please contact:
Your Home Care Consultant, LLC
7385 North State Route 3 #1069
Westerville, OH 43082-8654
Telephone:
1-614-622-1340