Mobile Terms & Conditions

1. SMS Program

By voluntarily opting in to receive SMS messages from Your Home Care Consultant, LLC, you agree to receive text messages related to consultations, appointment scheduling, service-related communications, administrative matters, billing notifications, and customer support.

SMS communications are intended to support your interaction with Your Home Care Consultant and the services you request from us.

2. Types of Messages

SMS communications may include:

• Consultation and appointment reminders
• Scheduling and rescheduling communications
• Service-related updates
• Requested consulting information
• Billing or payment-related notifications
• Administrative communications
• Customer service and support messages

3. Consent for Communication

Consent to receive SMS messages is voluntary and is not a condition of purchasing or receiving consulting services.

If you provide a telephone number through our website, you will only be enrolled in SMS messaging when you expressly select the SMS consent checkbox or otherwise provide valid consent.

Providing a telephone number by itself does not constitute consent to receive SMS communications.

We do not sell, rent, or share your mobile information, including telephone numbers and SMS consent information, with third parties or affiliates for their marketing or promotional purposes.

4. Information Collected Through SMS

When you opt in to SMS communications, we may collect information associated with those communications, including:

• Your mobile telephone number
• Your name and other identifying information you provide
• Message content and response history
• Date and time of messages

We do not request sensitive personal information through SMS unless it is reasonably necessary for the communication and appropriate safeguards are in place.

5. How We Use SMS Information

Information collected through SMS communications may be used for:

• Communications related to requested consulting services
• Scheduling and appointment coordination
• Providing requested service information
• Customer service and support
• Billing or administrative communications
• Internal recordkeeping
• Service and quality improvement

6. Mobile Terms & Conditions

By opting in to receive SMS messages from Your Home Care Consultant, LLC , you agree to receive text messages related to consultations, appointment scheduling, service updates, billing and administrative communications, and customer support.

• Message & Data Rates: Message and data rates may apply according to your wireless carrier and service plan.
• Message Frequency: Message frequency may vary depending on your consultation, service request, scheduling activity, billing activity, or support needs.
• Opt-Out: You may unsubscribe from SMS communications at any time by replying STOP to any text message. After opting out, you may receive a confirmation message and no further SMS communications will be sent unless you subsequently opt back in.
• Opt Back In: Where supported, you may reply START to resume SMS communications after previously opting out.
• Help: For assistance, reply HELP to an SMS message from Your Home Care Consultant. You may also contact us at 1-614-622-1340 .
• Privacy: We do not sell, rent, or share your mobile information, including telephone numbers and SMS consent information, with third parties or affiliates for their marketing or promotional purposes. Please review our Privacy Policy for additional information regarding how personal information is collected, used, and protected.

7. Standard Messaging Notices

Opt-In Message

Thank you for opting in to SMS messaging from Your Home Care Consultant. Message frequency may vary. Message and data rates may apply. Reply STOP to opt out. Reply HELP for assistance.

Opt-Out Message

Thank you for opting out of SMS messages from Your Home Care Consultant. You will not receive further SMS communications. To opt back in, reply START.

Help Message

Thank you for contacting Your Home Care Consultant. For assistance, reply HELP or contact us at 1-614-622-1340 .

8. Carrier Availability

SMS delivery is subject to wireless carrier availability, network conditions, device availability, and other factors outside the control of Your Home Care Consultant.

Carriers are not responsible for delayed or undelivered messages.

9. Changes to Mobile Terms

We may update these Mobile Terms & Conditions from time to time to reflect changes to our services, messaging practices, technology, or applicable requirements.

The current version of these Mobile Terms & Conditions will be available on this page.

10. Contact Information

If you have questions regarding SMS communications or these Mobile Terms & Conditions, you may contact:

Your Home Care Consultant, LLC
7385 North State Route 3 #1069
Westerville, OH 43082-8654
Telephone: 1-614-622-1340