SMS Terms & Conditions

1. SMS Program

By voluntarily opting into SMS communications from Your Home Care Consultant, you agree to receive text messages related to your interaction with our organization.

SMS communications are intended to support consultations, scheduling, service-related communication, administrative matters, and other communications connected to services you request from Your Home Care Consultant.

2. Types of Messages

SMS communications may include:

• Consultation and appointment reminders
• Scheduling and rescheduling communications
• Service-related updates
• Requested consulting information
• Billing or payment-related notifications
• Administrative communications
• Customer service and support messages

3. Consent

Consent to receive SMS messages is voluntary and is not a condition of purchasing or receiving consulting services.

If you provide a telephone number through our website, you will only be enrolled in SMS messaging when you expressly select the SMS consent checkbox or otherwise provide valid consent.

Providing a telephone number by itself does not constitute consent to receive SMS communications.

4. Information Collected Through SMS

When you opt in to SMS communications, we may collect information associated with those communications, including:

• Your mobile telephone number
• Your name and other identifying information you provide
• Message content and response history
• Date and time of messages

We do not request sensitive personal information through SMS unless it is reasonably necessary for the communication and appropriate safeguards are in place.

5. How We Use SMS Information

Information collected through SMS communications may be used for:

• Communications related to requested consulting services
• Scheduling and appointment coordination
• Providing requested service information
• Customer service and support
• Billing or administrative communications
• Internal recordkeeping
• Service and quality improvement

6. Message Frequency

Message frequency may vary depending on your consultation, service request, scheduling activity, billing activity, or support needs.

7. Message and Data Rates

Message and data rates may apply according to your wireless carrier and service plan.

8. Opting Out — STOP

You may stop SMS messages at any time by replying STOP.

After opting out, you will receive a confirmation message and no further SMS communications will be sent unless you subsequently opt back in.

9. Opting Back In — START

Where supported, you may reply START to opt back into SMS communications after previously opting out.

10. Assistance — HELP

For assistance, reply HELP to an SMS message from Your Home Care Consultant.

You may also contact us by telephone at 1-614-622-1340 or through our website.

11. Standard Messaging Notices

Opt-In Message

Thank you for opting into SMS messaging from Your Home Care Consultant. Messaging frequency may vary. To opt out, text STOP. For assistance, text HELP or visit our website. Message and data rates may apply.

Opt-Out Message

Thank you for opting out of SMS messages from Your Home Care Consultant. You will not receive further SMS communication. To opt back in, reply START.

Help Message

Thank you for contacting Your Home Care Consultant. We will get in touch with you soon to help you. For immediate assistance, please contact us at 1-614-622-1340 or visit our website.

12. Privacy

We do not sell, rent, or share your mobile information, including telephone numbers and SMS consent information, with third parties or affiliates for their marketing or promotional purposes.

Information may be shared with service providers only when reasonably necessary to support communications, technology, security, or other business operations performed on our behalf.

Please review our Privacy Policy for additional information about how personal information is collected, used, and protected.

13. Carrier Availability

SMS delivery is subject to wireless carrier availability, network conditions, device availability, and other factors outside the control of Your Home Care Consultant.

Carriers are not responsible for delayed or undelivered messages.

14. Changes to SMS Terms

We may update these SMS Terms & Conditions from time to time to reflect changes to our services, messaging practices, or applicable requirements.

The current version of these SMS Terms & Conditions will be available on this page.

15. Contact Information

If you have questions regarding SMS communications or these SMS Terms & Conditions, you may contact:

Your Home Care Consultant, LLC
7385 North State Route 3 #1069
Westerville, OH 43082-8654
Telephone: 1-614-622-1340